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The Good to Know Podcast - for Business and Leadership

Ulliance takes a closer look at the issues that matters to your life and your business; bringing you information and helpful tips to improve leadership and business management.
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The Good to Know Podcast - for Business and Leadership
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At Ulliance, we understand your human resources challenges. We provide the answers you need, helping your organization enhance people and improve business.
Jan 25, 2016

Enjoy this bonus material and the Good to Know Podcast will return 2-2-16 for an all new season!

0:50       Introductions

1:03       Skills that make a good customer service rep

1:46       How to effectively address mistakes mending relationships versus fixing problems

3:57       The customer is always right; true or false?

5:12       Managing the dual roles of sales and customer service

6:22       Challenges and advantages of a blended background

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