In a special episode, we pick the brain of the Ulliance I.T. Department who stop by to visit their Good to Know neighbors.
00:11 Intros
00:39 Fairest Rap / Bummest Rap of I.T. personnel
06:00 The basic computer skill I wish everyone knew
08:44 Maintaining a work / life balance
10:54 Being everyone's computer repair person
13:57 Using Google and YouTube to learn
15:43 Considerations in teaching newbies
17:35 Helping others adapt to change
22:00 What do you still find amazing?
24:40 I.T. Horror Stories
27:10 Things we can't wait for!